Frequently Asked Questions
Everything you need to know about your Recess experience.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping is free for all domestic orders.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you ship internationally?
Yes, Recess ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How should I care for my Recess garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and tumble drying.